Join the world leader in advanced energy storage solutions and be part of the success story of VARTA®! Your Power, Endless Possibilities!
Your contribution
As a Technical Field Support Representative, you will support the Aftermarket business across Africa by providing hands-on technical expertise and customer support.
Your role will include delivering technical trainings in various formats—from on-site customer visits and small group sessions to larger conference-style presentations. You will cover battery technologies, diagnostics, fitting instructions, and vehicle electronics systems, while also creating training materials and technical documentation. In addition, you will perform product demonstrations and trials, manage technical and warranty queries, and support customers in handling claims from their end users.
The role is based in Dubai, UAE.
Responsibilities: What you will do
You will guide customers through technical discussions up to sales closure, working with stakeholders ranging from mechanics to senior managers.
You will proactively initiate sales-driven technical conversations to identify the best product solutions and conduct targeted sales trainings.
Your responsibilities also include handling technical claims and supporting trade shows to strengthen market presence.
Knowledge, Skills and Abilities: What We Look For
Professional qualification in a technical, engineering (or commercial) field
Several years of experience in a sales and/or technical role within the automotive industry, combined with exposure to and cultural understanding of African markets, ideally within the automotive sector
Solid technical background including strong technical knowledge of cars and preferably batteries
Automotive, Commercial vehicle or Bus and Coach technical training experience
Experience with training technologies such as webinars, social media tools
Self-starter, able to organize own appointments and develop technical discussions into sales opportunities
Commercial acumen
Full Driving License and willingness to travel flexibly across a wide area
Fluency in English and French is a must
Soft skills
Team player and cultural sensitivity
Analytical and conceptual thinking – using logic and reason as well as creative and strategic
Influencing and negotiation skills
Genuine interest and passion for the automotive industry
Ability to demonstrate some project management skills
What we offer you
As a technology leader with strong brands (i.e. VARTA® and OPTIMA®), Clarios notably lives on the creativity, capability and satisfaction of its employees. Therefore, we offer people with drive and power many good reasons to join us:
Competitive Base Salary
Middle East Allowance to support regional living standards
Medical Insurance
Life & Disability Insurance
Standard Working Hours
Monday to Friday, 08:30–17:30
Generous Time Off
25 days of annual leave plus public holidays
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About Clarios
Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF).
To All Recruitment Agencies
Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Equal Employment Opportunity
Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email Special.Accommodations@Clarios.com.
A Note to Job Applicants
Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
