The Role
The Quality Assurance Manager is responsible for ensuring that all plant quality systems comply with IATF 16949, VDA, and original equipment manufacturer (OEM) customer requirements. The role exists to sustain robust quality systems, develop organization-wide quality awareness, and strengthen a culture of quality that meets increasing customer expectations.
What You’ll Do (Impact Areas)
Quality Systems & Compliance
- Ensure plant quality systems remain current, effective, and compliant with IATF 16949, VDA, and OEM customer requirements.
- Maintain and update quality system documentation at workstations.
- Oversee metrology systems and Statistical Process Control (SPC) implementation.
Audits, Customers & Issue Resolution
- Lead and respond to internal, external, and customer audits.
- Manage customer complaints, including analysis, quick response, and corrective actions (8D / CAPS).
- Interface with OEM and aftermarket customers regarding quality performance.
Continuous Improvement & Project Support
- Participate in new project development from a quality perspective.
- Administer and validate engineering change implementation.
- Ensure effective use of quality tools such as AMEF, error proofing, lesson learned, LPA, quick response, and standardized work.
Training & Culture
- Design and deploy quality training and awareness systems for administrative and operational personnel.
- Promote a plant-wide culture of quality and continuous improvement.
Laboratory & Safety Integration
- Supervise chemical and electrical laboratory compliance with applicable standards.
- Ensure compliance with Safety, Health, and Environmental Management Systems applicable to the role.
- Report and stop activities that pose risk to people, facilities, or the environment when detected.
What Success Looks Like
- 0 PPM with OEM and Aftermarket customers.
- Timely and effective response to customer complaints and audit findings.
- Fully implemented and sustained quality training and awareness system.
- Strong quality culture embedded across all organizational levels.
- Stable, compliant, and continuously improving quality management systems.
Core Competencies
- Leadership and delegation
- Results orientation
- Effective communication and negotiation
- Emotional intelligence and resilience
- Teamwork and cross-functional collaboration
- Time management and prioritization
- Mentoring and people development
- Strict adherence to procedures and policies
- Continuous improvement mindset
What You Bring (Qualifications)
Education
- Bachelor’s degree in:
- Industrial Engineering
- Mechanical Engineering
- Chemical Engineering
- Electrical Engineering
Experience
- Quality systems management in the automotive industry.
- Manufacturing process knowledge.
- Leadership of certification and OEM customer audits.
- Participation in new project quality management.
Technical Expertise
- IATF 16949 and VDA standards
- APQP, AMEF, PPAP
- Six Sigma and quality tools
- SPC and metrology systems
- Customer portals (OEM)
- 8D / CAPS problem-solving methodologies
- Battery manufacturing knowledge
Languages
- English: 80% proficiency
Work Model & Travel
- Work Model: On-site, plant-based role
- Travel: Yes
- Shift Rotation: No
- Special Requirements: Willingness to relocate if required
Our Commitment to You
- A role with direct impact on customer satisfaction and organizational quality culture.
- Opportunity to lead plant-wide quality systems and continuous improvement initiatives.
- Active participation in strategic quality, safety, and sustainability objectives of the operation.
About Clarios
Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF).
To All Recruitment Agencies
Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Equal Employment Opportunity
Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email Special.Accommodations@Clarios.com.
A Note to Job Applicants
Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
